Self-learning solutions

Self-learning solutions

Deliver the relevant experience your customers expect

Increase customer lifetime value through a single, unified multichannel retail solution, which gives instant insights across big data and delivers personalized content - in context.

We have hundreds of sales reps who visit and expedite customers in thousands of meetings every day. It is important for us to be as relevant in our online interactions as we are in our physical stores. In our online retail, Würth focus on being two things: personal and relevant. The online consumer journey is a completely different experience to that of an in-store customer, so the journey needs to reflect this. Würth has optimized the customer experience, by delivering what our customers care about with relevant actions and a tailored, intuitive and dynamic customer experience.

Fredrik Holm, Marketing Director, Würth Sweden