Keep customers happy with
Impact Search

Impact Search is an Apptus service module that improves the speed and relevance of search results at your e-commerce site.

Research shows that up to 50% of e-commerce customers use the search function on a site. More importantly, the same research shows that customers who don’t find the answers they want – leave.

Improving the search function can represent significant new sales and customer satisfaction opportunities at your site. A smooth, trouble-free and effective search with relevant results shows customers you value their time and business, sets the stage for a sale, and can lead to return visits and wordof-mouth recommendations.

Relevance = satisfaction

The Impact Search module is driven by the Apptus Theca technology. Theca’s unique methodology and high speed optimization allow a customer search according to multiple criteria simultaneously, including a real-time evaluation of that user’s search profile
and intelligent prediction of the types of results they want to see and in what order.